Returns & Exchanges

EXCHANGES:

Domestic exchanges are free and accepted if your swimsuit happens to not fit correctly as long as it is within 30 days of receipt of your shipment. Email us and we will send you a label to get the process started. 

Regarding international orders, we accept exchanges within 30 days of arrival with a fee to cover shipping.

Please remember some of our swimsuits fit small, so try to order a size up if you can! 

FOR RETURNS/REFUNDS:

Returns are only accepted within 14 days of receipt of your shipment.

The customer is responsible for the return shipping cost plus a 10% restocking fee that will be subtracted out of the refunded total. 

Items must be in original condition and in the original packaging.

Swimsuits must be unwashed and unworn. 

There are absolutely NO returns on wet swimsuits, any returns on wet swimsuits will not be opened and be disposed of. 

Please remember to read your automated instructions email from the day you purchased before assuming your apparel does not change colors too!

USA DOMESTIC SHIPPING VS INTERNATIONAL:

For orders domestic and within the continental USA, shipping is offered with a free option as well as other discounted options.  

For international or over sea shipping, there is a discount applied to all shipments and is updated at time of checkout. 

FOR GIFT CARDS:

All gift cards are final sale and non-refundable.

STOLEN PACKAGES:

Also please note we are not liable for any stolen/damaged packages after delivery as well. If the tracking number says delivered there is likely nothing we can do except file a claim with the courier! 

OUR EMAIL:

For any further questions regarding refunds, exchanges, and order changes. Please contact Shop@Kameleonswim.com.